University of Minnesota
Office of Human Resources

Employment and Income Verification

The University of Minnesota offers an automated employment and income verification service that allows employees to have employment and salary verified within a matter of minutes! This service is provided through a secure, third-party product called The Work Number (TWN). This fast, secure service is used for mortgage applications, reference checks, loan applications, apartment lease applications, or any reason you may have to verify your University of Minnesota employment information.

We suggest printing out these instructions to assist you in navigating through the TWN site.

How to Use

For Employment Verification

TWN allows a prospective employer etc. to view your employment information online. No income information is viewable.

  1. Provide the individual requesting your employment information with:

    • The UMN Employer Code: 12278
    • Your Social Security Number
  2. Direct your verifier to where they can view your employment information.

The employment information available on TWN is (employment) Status (active or inactive), Original Start Date, Total Time with UMN, and Job Title. (If multiple appointments exist the information showing is taken from the primary appointment.)

For Salary and Employment Verification

(No one is allowed to view your income information without your permission. You alone can grant permission to see income information by creating a salary key you request on the TWN site.)

  1. Create a Salary Key

    This is a six-digit number that allows one-time access, by the verifier, to your employment and salary information.

    To create the Salary Key:

    1. Access
    2. To login: Enter the University's employer code: 12278
      You may be prompted to register with security management for the site. If so, you will be requested to choose and answer several security questions and provide contact information (Note: furnishing phone numbers is optional.)
    3. Click “I want to provide proof of employment AND income” from the list of options.
    4. Click “Create a Salary Key” from the list of Verification options.
    5. User ID = Your Social Security Number with no dashes.
    6. PIN = The last four digits of your Social Security Number and the year of your birth (e.g., 99991982)
    7. Click the “Create a Salary Key” button
    8. Write down or print out the 6 digit Salary Key and provide this to your verifier.
    9. If additional Salary Keys are required click the “Create Another Salary Key” button. NOTE: a Salary Key can only be used once and will expire in 60 days. If multiple verifiers need income information multiple Salary Keys will be needed.
  2. Provide your verifier with:

    • The University's Employer Code: 12278
    • Your Social Security Number
    • Your Salary Key (see instructions above)
    • The Work Number website:

Note: Make sure you provide your verifier with the website. The website from the Create a Salary Key is an abbreviated site for employees only.

Viewing your Employment Data Report

Employees may download one employment data report annually without charge. This report will show not only UMN information but also information from other employers if they have contracted with TWN for employment verification.

If you have problems logging into The Work Number’s secure site contact their customer service center at 1-800-996-7566 or call the Office of Human Resources Call Center at 612-625-2016. The verification fax number is 612-625-2574.

Further Information

Frequently Asked Questions